Terms and Conditions - House Clearances London
Welcome to House Clearances London. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our service provisions.
1. Definitions
In these terms and conditions:
- 'Company' refers to House Clearances London.
- 'Client' refers to the individual or entity engaging our services.
- 'Services' refer to the house clearance services provided by the Company.
2. Service Agreement
2.1 Scope of Services
House Clearances London offers comprehensive house clearance services, including the removal, sorting, and disposal of unwanted items. Our services cover domestic properties across London and surrounding areas.
2.2 Booking and Confirmation
Clients can book services via our website or by phone. Upon booking, a confirmation will be sent detailing the agreed services, date, and pricing. Confirmation is required to secure the appointment.
3. Pricing and Payment
3.1 Pricing Structure
Our pricing is based on the volume of items to be cleared and the complexity of the job. Detailed quotes are provided after an initial assessment. Prices are subject to change if additional services are requested.
3.2 Payment Terms
Payments are due upon completion of services. We accept various payment methods, including cash, credit/debit cards, and bank transfers. Late payments may incur additional charges.
4. Client Obligations
Clients are responsible for:
- Providing accurate information about the property and items to be cleared.
- Ensuring access to the property on the scheduled date and time.
- Obtaining any necessary permissions or consents required for the clearance.
5. Company's Responsibilities
House Clearances London is committed to:
- Conducting services with professionalism and care.
- Respecting the client's property and privacy.
- Properly disposing of items in accordance with local regulations.
6. Cancellation and Rescheduling
6.1 Cancellation Policy
Clients may cancel or reschedule services up to 48 hours before the scheduled appointment without incurring a fee. Cancellations made within 48 hours may be subject to a cancellation fee.
6.2 Rescheduling
Rescheduling is subject to availability. Clients are advised to provide ample notice to facilitate changes to the appointment.
7. Liability
House Clearances London is insured for public liability. However, the Company is not liable for any pre-existing damage to property. Clients are advised to inform the Company of any fragile or valuable items at the time of booking.
8. Data Protection
The Company adheres to data protection laws and ensures that client information is handled securely. Personal data is used solely for the purpose of providing services and managing bookings.
9. Dispute Resolution
In the event of a dispute, clients are encouraged to contact the Company directly to seek an amicable resolution. If a resolution cannot be reached, the matter may be referred to an independent mediator.
10. Changes to Terms and Conditions
House Clearances London reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any legal actions arising from these terms shall be subject to the jurisdiction of the courts in London.
12. Acceptance
By engaging House Clearances London, the client acknowledges that they have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing House Clearances London. We look forward to providing you with exceptional service.
